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Privacy Policy

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PRIVACY AND PERSONAL DATA POLICY

We want you to know that protecting your personal information is of paramount importance to Profaj İnternet, Reklam ve Danışmanlık Hizmetleri A.Ş. and we respect your privacy. This Privacy Policy has been prepared to explain how we use and protect the personal information you share with us. This Policy applies to www.profaj.com (the “Site”), all users of our services, service purchasers, and all information provided to us. We emphasize that by purchasing services, you are deemed to have read, reviewed, and accepted the terms of this Privacy Statement exactly as written. By using our website and services and/or purchasing services, you accept the practices and rules specified in this Privacy Policy.

Profaj complies with legal regulations in Turkey regarding privacy. Profaj makes no commitment that this website is subject to or operated in accordance with the laws of other countries, or that any part of this website is appropriate or available for use in any authorized jurisdiction. Those who choose to use our website do so on their own initiative and at their own risk and are responsible for complying with all local laws, rules, and regulations. Visitors from outside Turkey using this website accept that this site is subject to the laws and regulations of the Republic of Turkey and waive all claims that may arise under their own national laws.

Profaj reserves the right to change, modify, add to, or remove provisions of this Privacy Policy within the scope of legislation. Changes made to this Privacy Policy will be published on this website. We recommend that you check our website from time to time to stay informed of the most current version of our privacy policy. You can determine if the Privacy Policy has been revised since your last visit by looking at the “Last Updated” date at the top of this page. Please read this Privacy Policy carefully. Your use of our site and/or purchase of services constitutes your agreement to be bound by this Privacy Policy without any limitation, qualification, or change. If at any time you do not accept all the terms and conditions herein, you must immediately cease using this site.

1. What Information We Collect

We collect two types of information through our website: “Personal Information” (or “PII”) and “Non-Personal Information” (or “Non-PII”). Personal Information is information that identifies or can identify you as an individual (such as residential address, phone number, or billing information), while Non-Personal Information includes aggregate information, demographic information, IP addresses, and other information that does not directly reveal your identity.

a. Non-Personal Information

When you visit or interact with our site, Profaj and third parties contracted by Profaj to provide services may collect your Non-Personal Information (e.g., a catalog of the Site pages you visit). Non-Personal Information is anonymous and does not personally identify you. It is generally collected through four different sources: IP addresses and web logs; cookies; pixel tags and other similar technologies; and other Non-Personal Information you provide voluntarily as described below.

  • i. IP Addresses and Web Logs: We collect and store your IP address to diagnose problems with our servers, manage our website, ensure you reach the data service that will provide the fastest connection to the site/application, and offer a personalized experience in terms of language and region. Our web servers automatically collect visitors’ IP addresses and log files. An IP address is a dynamic identification number automatically assigned to your computer by your Internet Service Provider (ISP). This number is automatically identified and stored in our server log files whenever you visit the Site, along with the time of your visit(s) and the page(s) visited. This information is collected in aggregate and does not contain any Personal Information. We use IP addresses solely for purposes such as calculating Site usage levels and diagnosing server problems. Collecting IP addresses is standard practice on the internet. In addition to the non-personal use defined above, we may associate your IP address with your Personal Information to prevent fraud and similar crimes.

  • ii. Cookies: We and third-party service providers may use “cookies” to collect information about how you use our site. Cookies stay on your computer and help your browser recognize the computer as a known visitor. For example, cookies will be used to save your email address and name when you log into your Profaj account. Thus, on your next visit from the same computer, we will “remember” your name and email to make the process faster and simpler. Occasionally, “session cookies” may be installed to help us manage our site. Session cookies expire when you close your browser and do not hold any information about you after they expire. If you do not want information collected through cookies, you should change your browser preferences. If you choose to reject cookies, you may not be able to use certain services on our site. If personal data is collected via cookies, your consent will be requested in accordance with the Law on the Protection of Personal Data (KVKK).

  • iii. Pixel Tags: We and our service providers may use “pixel tags,” “web beacons,” “clear GIFs,” or similar tools and HTML-formatted email messages to track your use of our website to provide more useful information and a personalized experience. A Pixel Tag is an electronic image, usually a single pixel (1×1), that is not normally seen by visitors and can be associated with cookies on the visitor’s hard drive. Pixel Tags do not contain Personal Information and allow us to count users who visit certain pages of our site to help provide branded services and determine the effectiveness of promotional or advertising campaigns.

b. Personal Information

Profaj respects the private lives and personal data security of Users/visitors/customers who visit the website or use its applications. Profaj is responsible for the storage and security of personal data obtained about you. Furthermore, we state that your personal data will not be transferred to third parties without your consent and will not be used for purposes other than those notified to you.

Rights of Users Regarding Personal Data Pursuant to Article 11 of the Personal Data Protection Law (“KVKK”), Users and Members have the right to apply to Profaj to:

  • Learn whether personal data is processed,

  • Request information if personal data has been processed,

  • Learn the purpose of the processing and whether they are used in accordance with their purpose,

  • Know the third parties to whom personal data are transferred domestically or abroad,

  • Request rectification in case personal data are processed incompletely or inaccurately,

  • Request the deletion or destruction of personal data under the conditions provided for in Article 7 of the KVKK,

  • Request notification of the operations carried out (rectification/deletion) to third parties to whom personal data has been transferred,

  • Object to the occurrence of a result against the person by analyzing the processed data exclusively through automated systems,

  • Request compensation for the damage arising from the unlawful processing of personal data.

You can contact us at any time regarding your rights or questions via email at profaj@profaj.com or by calling +90 232 320 00 40.

2. How We Use the Information We Collect

We take appropriate security measures within the scope of the legislation to protect your personal information from unauthorized access and disclosure. For example, we may access, obtain, use, process, and/or transfer personal information domestically or abroad within the framework of legal provisions. We also encrypt credit card numbers and other sensitive information before they are sent from your computer to ours. We use preventive systems on our servers to help prevent unauthorized access.

While we take all necessary steps to protect your information, no system is completely secure. Therefore, you should be very careful when transmitting or disclosing personal information (e.g., avoid sending personal information via email).

Legal Grounds for Processing: As a rule, personal data cannot be processed without explicit consent. However, data may be processed without explicit consent in cases where:

  • It is clearly prescribed by law.

  • It is mandatory for the performance of a contract.

  • It is mandatory for the data controller to fulfill a legal obligation.

  • The data has been made public by the person concerned.

  • Data processing is mandatory for the establishment, exercise, or protection of a right.

  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

3. Disclosure to Third Parties

We may share your data with:

  • Direct/indirect domestic/foreign subsidiaries.

  • Program-service partner individuals and organizations, banks, and other relevant third parties we work with to conduct our activities.

  • Service Providers: We work with third parties for data analysis, service delivery, credit card processing, and other administrative tasks.

4. Collection of Information by Third Parties

  • Third-Party Advertisements: Advertisements appearing on our site are provided by third-party advertising partners who may use cookies to serve ads based on your visits.

  • Third-Party Links: Our site contains links to websites not owned or operated by Profaj. Profaj is not responsible for the privacy practices or content of these third-party websites.

5. Opt-Out Policy

You may choose not to receive marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related emails regarding your purchases.

6. Use of the Site by Children

The Site is not intended for individuals under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If a parent or guardian discovers their child has provided info without consent, please contact profaj@profaj.com.

7. Security of Personal Information

Profaj uses physical, electronic, and operational measures to ensure the security of Personal Information. However, no data transmission over the internet can be guaranteed to be 100% secure. We do not accept responsibility for damages resulting from the interception or misuse of information during transfer.

8. Contact Information

For any questions regarding this policy, please email profaj@profaj.com. Do not include credit card or other sensitive information in your emails as they may not be secure.

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